Support

How can we help?

Browse the common questions below, or get in touch and we'll take it from there.

Frequently asked

Is DefterPad free to use?

Yes. The entire core experience is completely free.

Do I need to create an account?

No. There are no sign-ups, no logins, and zero telemetry — you own your data.

What's included in DefterPad Pro?

DefterPad Pro is an optional upgrade for power users. It unlocks advanced customization — like premium page templates and custom covers — plus extra utilities, view modes, and more.

Where are my notebooks stored?

Your notebooks are stored directly on your iPad for maximum privacy and instant access, and they sync securely across your devices through your personal iCloud. Beyond iCloud sync, you can set up automatic, scheduled backups to any local folder, external drive, or third-party cloud service via the Files app.

Still stuck?

Send us the details and we'll get back to you.